I believe, all our Bank channel efforts ought to be focussed on internet, and then levered across the other channels. I also believe the business strategy has to be re-considered taking internet into account. To pretend internet is just “another channel” is a grave error, that most banks encounter. Internet is a highly disruptive technology, and presents a fundamental shift in how we offer banking to our customers.
My blog is here http://thebankwatch.com
tag-line : BarCampBank
Discussion
Hi Colin welcome. Nice insights. Happy to see your interest for BarCampBank. I've moved your "power-questions" previously written on BarCampBank3 on a draft version of a VRM page which should be renamed in VendorRelationshipMarketing according to our naming-convention here... Hope you don't mind. I'm not an expert, nor a banker even if i'm currently working in a french bank and curious about the perspectives of using MicroFormats in bank. Have you questioned the MicroFormats community on their mailing-lists ? We would be very interested if you could join the BarCampBank group in Paris. With some BarCampBankers fellows, we're currently considering the creation of a dedicated AbsorptionGroup about BankingVRM. Feel free to join us if you're interested. Cheers. - ChristopheDucamp