Hello to all my soon-to-be new Toronto friends! This looks like a very exciting event.
You can read my bio here: http://wiki.scrums.org/index.cgi?DeborahHartmann and see some of what I've been up to here: http://www.masterprogrammer.info/template.php?content=xpDayToronto.openSpaceResults
"Customers can now have what they want at the project end,
after they’ve learned, instead of getting what they thought
they wanted at the project start."
Here are some reference material on Scrum, which I'll discuss at TorCamp: