Signage directing people to access, people don't necessarily where the emergency phones.

Knowing where you are, wayfinding (how to get places: "where's The Drive when I'm at Broadway station").

Vincent: Whole system maps, but no environs map, places of interest like in Bangkok.

Consequence of signage the way it is: Broadway was to get people in and out. Made the area an eyesore, signs encourage a community feeling.

Colour coding, distinct difference between Expo and Millennium Line. Blue walls for Expo, etc.

Trains get swapped out, new Mk II

Station as small community, undesirables still hang out outside.

Doug: TL has a revenue shortfall, should we sell station names?

Richard: no sightlines without ads, now we want more?

Paul: opportunity for retail in SkyTrain, also serves as eyes & ears

Fares 1/3 of total revenue

Variety of funding schemes for capital among worldwide transit systems

Colin: kiosks in the internal hallways, RFPs for private sector. Vending machines.

Doug: retail stores have to be viable with appropriate security & safety configurations (partnership with Pepsi, but pop cans set off the emergency strip it they run into trains).

Undesirables: perception of danger in a station. Legislation around loitering and panhandling. Personel at each station to have a presence. How to determine what is an undesirable. Targetting inebriated people counteracts against desire to stop drinking & driving

Expansion of the environment: buses getting farther removed from the station. (Some temporary due to construction, but still.) How far does staff go outside the platform? If you're beat up 250 M from a SkyTrain, you have 250 M to get to a phone.