• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • You already know Dokkio is an AI-powered assistant to organize & manage your digital files & messages. Very soon, Dokkio will support Outlook as well as One Drive. Check it out today!

View
 

SocialTechCampToronto

Page history last edited by Rahi 13 years, 3 months ago

 

Free Geek Toronto presents its first Social Technology Conference/Unconference.

Please Register At http://www.stcu.freegeektoronto.org so we can keep a track of the number of folks attending.

Of course, feel free to add your topic, or your name to the wiki page below.


There are a number of Social Technology projects underway in the Greater Toronto Area as well as a number of individuals who are working on international Social Technology projects. All of these projects have an Open Source component. In conjunction with Open Source Week Toronto, we will hold an event which will enable dialogue and collaboration between projects and individuals.

 

Event details

 

WHEN: Saturday October 23rd, 9:30 am to 4:30 pm

 

WHERE: 7th Floor
OISE (Ontario Institute for Studies in Education) Building
252 Bloor Street West
Toronto, Ontario
On top of St George Subway Station

 

Schedule

1 Day Event:

The day will consist of conference style presentations in the morning followed by an unconference in the afternoon.

  • Morning - 9:30 am-12:30 pm - Conference - Various speakers holding talks on a variety of topics.
  • Lunch 12:30 pm-1:30 pm
  • Afternoon - 1:30 pm to 4:30 pm - Unconference - Open session for any social technology topics

 

We have a dynamic selection of speakers who will be presenting in the morning for the conference portion.  Speakers and topics to date include:

 

Heather Leson and Brian Chick will be speaking about Crisis Commons http://wiki.crisiscommons.org/wiki/Toronto

Glenn McKnight will be speaking about the potential of netbooks in the third world and the success and failure of OLPC (OLPC). http://laptop.org/en/

Iain Calder will be speaking about Toronto FreeNet Toronto’s oldest and free Internet Service Provider. http://www.torfree.net/

Ushnish Sengupta will be presenting Free Geek Toronto.  Toronto’s newest startup in the social technology space. http://www.freegeektoronto.org/

 

Proposed Sessions for the Afternoon 1:30 to 4:30 pm

  • add your topic...
  • Linux Installed: Now What? (Support for new users)
  • SeeClickFix - Adding a Game Layer to Community Improvement Social Media

 

Topics I would like to hear about

  • add a topic...

Planners

Free Geek Toronto

Volunteers

  • Luis Santos
  • Judith Hart
  • Rone Borland
  • Sean Whalen
  • Tobie Marven 
  • Ushnish Sengupta 

Participants (aka Campers)

  • add yourself...

Task List

(please -cross out- when it's done)

Tech

  • Wifi
  • Projector, White Boards
  • Photo
  • Video
  • Audio
  • Streaming or Stickam or Skype

Non-tech

  • Breakfast
  • Lunch
  • Coffee/Tea
  • Tables and chairs

Tags for flickr, delicious, ma.gnolia, technorati etc.

SocialTechCampTO

Who's blogging?

 

 

Afternoon Session Topics (Unconference Notes, Themes and Discussion Points):

 

Linux Installed: Now What? (Support for new users)

 

  • Have seminars to train users how to use new desktop.
    • Introducing new users to Linux is easy for the most part, teaching new users to maintain and troubleshoot is an area of opportunity
    • If organization is installing Linux desktops, is it possible to hire trainers with a focus on enabling new users self sufficiency in troubleshooting 

 

  • Work with group of organization that know about linux
    • Develop network of local linux users (individuals and organizations) that can provide support to new users post linux install

 

  • English tech-support from any English speaking area
    • Linux users are located all over the world.

 

  • Free phone tech-support would be desirable (does not have to be 24/7)

 

  • Install screencast software on new linux desktops to help new user record issues
    • If new user is unable to explain clearly what the problem they are facing is, perhaps being able to send or upload a screen cast of issue would help tech-support provider resolve issue

 

 

  • Use pastebin to post issues with code (KDE?)

 

  • Use Social Media - Buddy System for New Linux Users
    • Empathy on Ubuntu ready to go. Develop a local buddy system for new users

 

  • Forums already provide excellent support
    • Reasonably good for new linux users, however, certain posts may be intimidating
  • Qualities of Tech-Support Provider
    • Tech support person should have good people skills? Learn about clients, be sensitive to knowledge and ability of person requiring assistance.